Employees Are Our Most Important Asset
“Employees are our most important asset” can be frequently heard in most organizations, but often only as a shallow commitment. It is seldom that an organization, like Crouse Hospital, embraces this “fact” with such commitment that a total transformation and philosophical change takes place ... and made a major strategic commitment by the senior leadership team.
We are excited about our employees and the commitment they demonstrate each day as we serve our community. We are looking for people who share that same commitment of service. Are you that person? If you are, then the Human Resources staff is ready to assist you in our employment process.

Employee Satisfaction Metrics
Treated with respect by Senior Leadership
in 2004 60.4%
in 2006 74.5%
Nat'l Avg. 67.0%


We know that to attract and hire the best people who are motivated to care for the sick with compassion and to serve with enthusiasm, we as an organization need to be a workplace that engages and energizes staff. Therefore, it is important for you to know that Simply the Best (STB) became our mantra as we set strategy and implemented progressive and innovative human resources interventions to enhance the workplace.


To become and to stay an “Employer of Choice”, we have implemented the following five key strategic interventions:
  1. Become the preferred employer of choice based on the needs of our different communities (patients, employees, and physicians)
  2. Implement helpful mechanisms to help staff and to take advantage of the collective wisdom of the organization
  3. Employ an accountability model to ensure Mission success
  4. Develop leadership and management practices for all
  5. Sustain changes to ensure we achieve our goals and Vision
We have made great progress; but we still have more to do. We need to keep our eye to the future. Therefore, the Hospital is currently in the process of a comprehensive, nontraditional strategic planning process that takes the “view of our three major customer group” to drive our strategies and action plans.

If you join us as a new employee, you will have the opportunity to participate in “our strategic conversations” to help Crouse Hospital be the BEST hospital possible for our communities.
  Culture, cont. è