Our Key to Serving Our Community — and Living Our Mission
When you stop and think about what Crouse Hospital does every day, it is incredible. In fact, what we do every moment of every day touches the lives of many people who are in need of our care, support, and our compassion. Simply stated, we touch the lives of people in ways that will help them have a better life. Imagine ... the power of healing, compassion, and caring. There are no other industries that have the delicate relationship and awesome responsibility that we do with the people we serve.
Employee Satisfaction Metrics
Satisfaction with Job
in 2004 88.6%
in 2006 91.9%
Nat'l Avg. 87.0%


Our patients, physicians, volunteers, community, and equally important, ourselves, need to be treated in ways that show we care. To care for the sick requires that we care for each other. If we don’t, we are not able to provide the best environment, the best emotional support, or the best care for our patients.



We will work to ensure that our patients receive the best care in an environment that is compassionate and caring. We will create a workplace where every staff member — employee, physician, volunteer — is valued individually and as a team of professional, caring people committed to the care of others in need. We owe it to our patients, to ourselves, and to our community.


 Simply the Best!
Chief Quality Officer, Derrick Suehs at the First Annual Crouse Choice Awards, celebrating Crouse Hospital Employees and their commitment to excellence.

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