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For Your Information...
How to Communicate Better With Your Doctor
An inability to communicate with our doctors is not
uncommon. Sometimes we leave the doctor's office with a prescription to relieve
our symptoms but without a real understanding of our condition. We may feel
intimidated or, knowing how busy doctors are, not want to bother them with our
questions and concerns.
Good medical care is the result of a partnership between a healthcare
professional and a patient. This partnership should be based on effective
communication. Patients who communicate well with their physicians tend to be
more satisfied with their care, are less anxious during examinations and follow
prescribed treatments more closely.
The following tips can help you communicate better with your doctor and
enable you to take a more active role in your healthcare:
- Be prepared to describe your symptoms accurately. For example, how
often the problem occurs, whether it's associated with certain foods,
medications or activities. Having notes to refer to may help you answer your
doctor's questions better.
- Relax! Some topics may be difficult or embarrassing to discuss at
first, but a doctor who is sensitive to your needs will make you as comfortable
as possible. To develop an open relationship with your doctor, you must share
the information he or she needs to diagnose and treat your condition. Answer
questions honestly, even though the information may be embarrassing. It may
help to tell the doctor, "It's not easy for me to talk about
this."
- Make a list of your questions beforehand. Bring it with you on your
office visit so you won't forget anything important. Tell the doctor right away
you have some questions and ask for the best time to discuss them. If you don't
understand the answers, ask for clarification or an explanation in less
technical language. Take notes of your doctor's answers.
- Bring a family member or friend with you if you don't think you'll
remember all the information. This is especially helpful if you expect the news
may be disturbing.
- Find out the best way to get information later on. Can you call the
office if you think of more questions? If so, is there a time when the doctor
prefers to take telephone calls?
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Is your doctor the most appropriate person
to answer your questions? For example, could your pharmacist
answer questions about medications and their side effects? Questions about
treatment costs, billing, insurance or office procedures might be
better directed to the physician's office staff.
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