The guys in our Valet Service received this wonderful compliment from Julie Delair of Syracuse through our website today, proving that the patient experience is shaped not just by our clinical staff, but by every single employee at Crouse Hospital.
By exceeding Julie's expectations, our Valet team helped decrease her stress and anxiety about parking and contributed to her positive experience at Crouse and that of her father.
Shown here are four of the eight Valet Services team members (left to right): Jamie Fitch, Wayne Barnes, John Frank and Scott Share. Gerald Jovan, Dan Wake, Dan Dwyer and Tom Jones round out the team.
Kudos also to the staff on 4 South Irving for providing the best in patient care to Julie's dad!
Thank you to 4 South Irving and Valet Service Teams from Julie Delair
"My father was admitted to your hospital two times in the last three weeks. While I expected professionalism, compassion and kindess from the clinical staff, which we received 100 percent every minute my father was on 4 South, I was surprised to find that same level of professionalism and understanding from the kind men who work for your Valet Service. Once I noticed the Valet Service, I used it every day I came to Crouse. Your employees were outstanding, always cheerful, never complaining. They remembered me, asked about my dad and once even dislodged a tree branch that had gotten stuck under my car. I hope they know how much anxiety and stress they relieved me of. Please thank them on my behalf and thank you for having such a wonderful service at your hospital. Julie."
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