Random acts of kindness often go unnoticed. In the case of two Crouse Hospital employees, their good deeds were spotlighted when they recently became the recipients of the 2008 Joan Fernbach Kingson Award.
Evelyn Comer is a Unit Receptionist on 4 South Irving, the hospital’s oncology and gynecology unit. According to those who nominated her, Comer lives all the Crouse values, especially the “service to patients, physicians and employees.” Colleagues observe that when the admitting department calls, her multi-step and thorough process begins with a radiant smile. Another co-worker describes her as “the best there is.”
Mildred Webb, an Environmental Services Aide Attendant who works in the hospital’s Kienzle Family Maternity Center, is a long-time hospital employee who has demonstrated the Crouse values even before they were put into words. According to co-workers, she puts her heart into her work, exceeding the standards established by her department.
The annual cash award is made possible by the family and friends of former Crouse Hospital patient Joan Fernbach Kingson, a nurse and educator who passed away in 2001. Service or technical workers are nominated by their peers and then selected for their involvement in the patient care process that gives vivid expression to the values of care that Kingson was committed to in her work with children and families. Those values include treating each patient as an individual; respecting the social, emotional, intellectual, spiritual, and physical needs of others; and welcoming families, especially the young, into the caring process.