HelpPeople

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How We Can Help You:
HelpPeople’s Employee Assistance Program (EAP) program exists to provide individuals with help when personal problems affect their well-being or work performance. We espouse a comprehensive, early-intervention policy and, when necessary, refer to the most cost-effective, least restrictive resources available in the community.

Services are provided to more than 70,000 employees and their families from 100 organizations in Onondaga, Oneida, Oswego, Cayuga and Madison counties, including:

Associated Builders & Contractors
Blue Cross/Blue Shield of CNY
City of Syracuse
County of Onondaga
City of Oswego
County of Oswego
Eric Mower & Associates
Farmers & Traders Life Insurance, Co.
Iroquois Nursing Home
Nestle Chocolate & Confections
Onondaga County Water Authority
Schoeller Technical Papers
St. Camillus Health & Rehabilitation Center
The Sutton Companies

* HelpPeople provides a convenient, value-added service to employees that also accommodates employers' liability to persons protected under the Americans With Disabilities Act.

* Approximately 10% of clients call to discuss job and career issues.

* More than 60% of clients do not need referral beyond HelpPeople.

* Services are provided

in person
over the phone
through literature sent to an employee's home

Comprehensive services include:

assessment
short-term counseling
referral
management training
employee educational programs
critical incident debriefings (e.g., traumatic stress)
human resource consultation

HelpPeople provides consultations, policy development and substance abuse professional services for Department of Transportation Driver Compliance

Additional Facts About Us:

internal/external EAP provider
prevention, early intervention focus
can provide services nationally
family counseling
provide services to diversified organizations and industries, such as manufacturers, municipalities, schools, healthcare providers, high-tech

About Our Staff:

The HelpPeople program director is a Certified Employee Assistance Professional with more than 15 years in the EAP field. Our diverse staff of experienced counselors--all of whom are masters level professionals--some with advanced certifications also have experience in the areas of cultural diversity, eating disorders, marriage and family issues, domestic violence, children's issues, sexual victimization, substance abuse, and critical incident debriefings.

Where We're Located:
600 East Genesee Street, Suite 325, Syracuse, NY 13202
163 S. First Street, Fulton

Key Contact:

Eileen Siddell, CEAP, Director
Telephone: 315/470-7446 or 1 800/777-6110
E-mail: HelpPeople@crouse.org

Business Hours:
weekdays, 8:30 am - 5:00 pm; evenings by appointment
24-hour answering service

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DISCLAIMER: This Web site is intended to provide general health-related information only and is not intended
to be the source of specific healthcare advice. All visitors to this site are advised to consult with their own
physician regarding their specific healthcare questions and concerns, and to discuss any information provided
through this site with their physician before taking any action with regard to their own healthcare needs.