CROUSE HOSPITAL, 736 Irving Avenue, Syracuse, NY USA 315-470-7111
600 East Genesee Street
Suite #325
Syracuse, NY 13202
315-470-7447 or 1-800-777-6110
fax 315-470-7580
email helppeople@crouse.org
www.crouse.org/helppeople


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CONFLICT MANAGEMENT TRAINING
FOR SUPERVISORS

I’m looking forward to meeting all of you for the Conflict Management Training! Below I have a few questions for you to answer so that I may be able to most successfully respond to your particular issues with conflict. You may provide as much information as you would like. As usual if you have a more confidential issue you may contact HelpPeople directly for assistance.

  1. What comes to mind when you think of the word conflict?



  2. What kind of interpersonal conflict have you been involved in at work?



  3. What kind of interpersonal conflicts have you been involved in outside of work?



  4. What kind of conflicts have you been asked to or expected to mediate? Are you aware of your employer’s policies and procedures for handling conflict?



  5. How would you rate your ability to manage conflict in your life?

    Poor    Average    Good    Excellent

  6. What would you hope to gain from this training?



Required Information
Name
Employer
Phone

   


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