CROUSE HOSPITAL, 736 Irving Avenue, Syracuse, NY USA 315-470-7111 helping employees live more productive and meaningful lives


[HelpPeople]

[For Employers]

[For Supervisors]

[Tool Kit]

[For Employees]

[Wellness Section]

[Self-Help Resources]

Standards and Guidelines


The Employee Assistance Professional Association has standards and guidelines that define core ingredients of Employee Assistance Programs. One standard for organizational leadership is as follows:

"The Employee Assistance Program shall provide training for organization leadership to communicate program purpose and procedures and to explain their role in the program."

Essential components of this training/education are:

  • Recognizing the impact of employee problems on job performance and the management of troubled employees
  • Learning how to use HelpPeople EAP when the supervisor needs assistance with recognizing job issues and overcoming barriers to confronting the employee
  • Understanding the relationship of HelpPeople EAP to personnel actions including confidentiality and other regulatory requirements

Components of the Tool Kit
 

Online Supervisor Training - Addressing Employee Job Performance

This online course will teach you how to use the HelpPeople Employee Assistance Program in helping an employee who is experiencing job problems or is having a negative impact on the ability of other employees to do their jobs.

CLICK HERE TO BEGIN THE TRAINING

Online Supervisor Orientation

This online PowerPoint presentation provides an overview of Employee Assistance Program services available through HelpPeople.

CLICK HERE FOR SUPERVISOR ORIENTATION

This is an online manual that you can download at anytime to keep at your desk. It includes forms and worksheets that can be printed and used to support you in your position. There are two (2) manuals that can be accessed. One is for employers that have union employees. Please use the correct manual for your company.

CLICK HERE FOR ONLINE SUPERVISOR MANUAL (pdf)
(Right-click and choose "Save As")

CLICK HERE FOR ONLINE SUPERVISOR / LABOR REPRESENTATIVE MANUAL (pdf)
(for companies with union employees)
(Right-click and choose "Save As")