Crouse Health Visitor Policy During COVID-19

Visitation Policy
Updated May 19, 2020 | 5 p.m.

No one with a cough, fever, and/or shortness of breath, or possible contact with a COVID-19 patient, is permitted to visit the hospital. Children under the age of 15 are not allowed to visit.

When reaching an access point to Crouse Hospital, every visitor, employee, physician and advance practice provider will be screened for symptoms and will have their temperature taken. They will also be given an ear loop mask upon entering Crouse Hospital and will be required to wear it in all areas of the hospital at all times while onsite.

Our staff continues to follow guidelines and protocols with respect to staff precautions while caring for patients with suspected flu and COVID-19 symptoms. These visitation guidelines are meant to help protect you and our community from the spread of COVID-19, and are developed using guidance from the CDC, New York State Department of Health, Onondaga County Department of Health and our own Infection Control specialists.

Visitation Limitations

Following New York State Department of Heath visitation protocols (effective May 20, 2020), a ‘no visitor’ policy is in place for the following clinical/patient care areas:

Emergency Department

Surgical Services

Procedural Areas
Miron Cardiac Center
Interventional Radiology Suite
Neuro Interventional Radiology

Testing Areas
Crouse Testing Center
Falk Breast Health Center

Patients coming to the hospital for procedures, surgeries and emergency room visits should be dropped off and picked up at the main hospital entrance (on Irving Ave.) Individuals accompanying these patients may park for free temporarily in the Crouse garage as needed for the drop-off or pick-up of patients.

Visitation Exceptions

Exceptions to this policy per the New York State Department of Heath are:

Patients in Labor & Delivery (see policy below)
NICU (see policy below)
Pediatric patients (one support person)
Patients for whom one support person has been determined to be essential to the care of the patient (medically necessary), including patients with developmental disabilities and/or patients with cognitive impairments, including dementia
Imminent end-of-life situations (taken on a case-by-case basis)

This policy applies to all hospitals in New York State.

This policy does not affect Crouse Medical Practice.

Kienzle Family Maternity Center
Labor and Delivery / Postpartum Units

You will be allowed to have one support person for the duration of your stay in the hospital and, if requested, a doula during labor and delivery.

This “duration of stay” includes labor, delivery and the postpartum period, including recovery. The person who supports you during labor and delivery must remain the same person who will be with you following delivery.

Support Person
Your one support person can be your partner or whoever you choose to be with you. Your support person cannot rotate or change through the labor process. This includes post labor, while you recover and until you are discharged. If your support person leaves, they will not be permitted to re-enter the hospital. Please ensure both you and your support person have everything you need during and post labor. Please remember to bring your car seat.

Your support person must be over 18 years of age. The support person must stay in the room. Designated support person will be screened for symptoms (fever, cough, shortness of breath) and have their temperature upon admission and then every 12 hours.

Doulas are considered an essential part of the support care team and should be allowed to accompany a pregnant individual during labor and delivery as an additional support person, as medically appropriate.

Kienzle Family Maternity Center
Antepartum Unit
Mothers who are on bedrest on our antepartum unit will be allowed one visitor daily, up to four hours per day. The daily visitor must be the same visitor daily for the entire time of the mother’s stay before delivery, and admitted using the following guidelines:
· Visitor must go directly to the patient’s unit and remain on the unit
· Once the visitor leaves the unit (regardless of whether the visit was less than four hours), they may not revisit the same day. The only exception is if the patient’s medical conditions changes and they are back to the hospital.
· The antepartum visitor may not room in with the patient.

NICU Parents
In light of the pandemic outbreak of COVID-19, and based on health advisory guidance from the New York State Department of Health, the following temporary visitation policy for the Crouse NICU began on March 24 at 8 p.m. and currently continues. This policy goes into effect when the mother is discharged from the hospital.
·      Limited to parents only with alternate visitation
·      Parents may NOT visit together
·      Only one parent may be present in the hospital at a time
·      Parents may each visit one time per day, for a combined total of four hours
·      Parents must remain on the unit for duration of visit
·      No re-entry to hospital
·      Must be screened prior to entry into NICU