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Students Get Training on Special Needs of Senior Patients


Senior Volunteer Training 6.2012Crouse Hospital is committed to providing our senior patients with nationally recognized best practices in healthcare. Through our Senior Centered Care Volunteer Program, we address the specific needs of older adults to prevent issues that can lead to serious decline. Pictured is Sharon Martin, RN, Senior Volunteer Program Coordinator, who is leading a new group of senior volunteers through the day-long training session. More than 20 students from area high schools and colleges took part in the training.


Crouse's volunteer program, the only one of its kind in the area, is based on HELP (Hospital Elder Life Program), an innovative approach to addressing the special healthcare needs of older adults, developed by Dr. Sharon Inouye of Harvard University.


Volunteers, who are specially trained in the care and special needs of senior patients and mentored by nursing professionals, assist in the following areas: 

  • daily visits to engage seniors and promote communication 
  • activities that promote mental stimulation and socialization
  • daily exercise and walking assistance to promote and maintain mobility
  • non-pharmacologic sleep enhancement to help patients sleep better
  • vision/hearing adaptation and equipment
  • mealtime assistance and companionship during meals


Cheryl Abrams
Crouse Hospital
Communications Department
Phone: 315/470-7123
Fax: 315/470-7232

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