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Crouse PromptCare


Although it may seem like a trip to the hospital is in order, the emergency room is not always the best answer. Crouse PromptCare, located just across the street from Crouse Hospital’s emergency department, provides convenient walk-in care for patients with minor illnesses and injuries such as:

  • Colds and fevers
  • Sore throat
  • Bronchitis
  • Upper respiratory infection
  • Ear infections
  • Headaches
  • Cuts and lacerations
  • Sprains and strains
  • Insect bites
  • Sunburn
  • Rashes
  • Needle stick injuries
  • STD testing

Consider Crouse PromptCare as a convenient alternative when your doctor’s office is closed. No appointment is necessary. Just walk in and receive care when you need it most. PromptCare is staffed with experienced physician assistants, nurse practitioners and registered nurses, and our center is equipped with full lab and radiology services.

Crouse PromptCare Hours/Location:
Open seven days a week, 7 a.m. – 11 p.m.
Located on the ground level of the CNY Medical Center, 739 Irving Ave. (directly across the street from Crouse Hospital’s Emergency Department)

For more information, contact Crouse PromptCare at 315/470-2951.