Student health and safety is an important concern of the College. There are several resources available to students to aid in remaining healthy and managing illness and injury. When seeking health care services, students are responsible for any co-pays or deductibles required by their plan.
Health Insurance Requirement
All matriculated students must carry personal health insurance while in attendance.
Private Health Care
Students are strongly urged to develop and/or maintain a relationship with a health-care provider of their own choosing. None of the services available to students can replace private physician services. The College and Crouse Health do not assume medical or financial responsibility for illness or correction of physical defects while students are in the program.
Crouse Employee Health Office
Students have access to the Crouse Employee Health Office. The office is focused on health promotion, prevention and management of illness and injury at the work/Crouse clinical site.
Employee Health Office:
8th Floor, Memorial Unit
Hours: Monday through Friday, 7:00 a.m. – 3:30 p.m.
Crouse PromptCare is available for illness and non-life-threatening conditions. No appointment is necessary.
739 Irving Avenue
Syracuse, New York 13210
Open seven days a week from 7:00am to 11:00pm
Crouse Emergency Department
Emergency Care is available at all times through the Crouse Hospital Emergency Department.
Women’s Wellness Place
The Women’s Wellness Place at CNY Medical Center at 739 Irving Ave, Suite 530, is available to provide gynecological services to students. Students may contact the office at 315-478-1158 to verify that the practice participates with their selected health insurance plan. Once established as a patient, students may contact the provider on call for emergency or urgent matters; otherwise, students are advised to report to Crouse PromptCare or the Emergency Department for any medical emergencies.
HelpPeople is a division of Crouse Health that was established in 1984 and provides services to students at no charge. HelpPeople offers professional counseling assistance when personal problems affect school and/or everyday life. HelpPeople’s proactive approach to assisting individuals address problems includes defining the problem(s), outlining a method for handling the problem, assisting through short-term intervention and providing appropriate resources. HelpPeople may be contacted 24/7 by calling 315-470-7447 or 1-800-777–6110.
Crouse Employee Pharmacy
The Crouse Employee Pharmacy is available for students to fill prescriptions, on a cash basis or by using their private insurance. Students should contact the Pharmacy at 315-470-7520 to verify they can bill insurance prior to filling a prescription. The hours of operation are Monday through Friday from 7:00 am to 4:00 pm. They are located in the Basement level of the Hospital.