Privacy Policy


Crouse Hospital’s web site is intended to provide information about our programs and services as well as general health-related information. It is not intended to be the source of specific healthcare advice.

All visitors to this site are advised to consult with their own physician regarding their specific healthcare questions and concerns, and to discuss any information provided through this site with their physician before taking any action with regard to their own healthcare needs.

Your Privacy

Crouse Hospital respects the privacy of our users. By accessing our web site and entering information into any of our form pages, you are agreeing to and accepting this Privacy Policy as well as the terms and conditions or other end-user agreements for our site.

  • We will not distribute information that identifies you individually or reveals your identity (“identifying information”) to any organization outside of the Crouse Hospital network.
    We will not make identifying information available publicly without the prior written or electronic consent of the individual identified.
  • We may collect and use information about you and your use of the Crouse site, including identifying information, for our own internal purposes such as analyzing usage of the web site for improvement purposes.
  • Crouse Hospital may send users, via email or other means, information relating to our site and/or information on special events, new programs or services and/or promotions from our partners/colleagues. The information described in these messages is intended to be of high interest or value to our users. To choose not to receive such messages, or any other future emails simply choose “no” to receive future Crouse mailings on our form page(s), otherwise your electronic approval will qualify as your consent for this purpose.
  • If you make a purchase by credit card or otherwise provide your credit card information, the relevant data will be transmitted to Crouse’s vendor providing such payment processing service.
  • Crouse Hospital may use other companies/outside agencies to perform certain functions for us. These functions might include, for example, processing credit card payments, providing customer service and sending email. These other companies/outside agencies may have access to customer information (such as identifying information) needed to perform their functions, but they are not authorized to use it for any other purposes. In addition, we may share information with other affiliated companies and joint ventures, for example, but we ask those companies to honor the standards of this Privacy Policy.

In order to provide our users with a more complete understanding of how the Crouse Hospital web site collects and uses information from our users, we have provided the following information:

Internet Protocol (IP) Address

The Crouse site may log IP addresses for systems administration, diagnostic, and site tracking purposes. The Crouse site does not link IP addresses to information identifying users individually.


The Crouse site may use files called “cookies” to store usernames, passwords and other user preferences so that users don’t have to re-enter this information each time they use our site.

Changes to this Privacy Policy

This privacy policy is subject to modification from time to time. You may be notified: (1) in an email sent to the email address if you have provided one to Crouse through our site, or (2) Crouse’s posting of a notice for at least 30 days on this web site stating that the privacy policy has been changed.

Crouse Hospital’s full privacy policy can be accessed here. If you have any questions regarding this policy, please contact us.