Diversity & Inclusion Leadership

Our Crouse Health culture is shaped by our mission, vision and values, and comes to life through the commitment and engagement of our employees, physicians, students and volunteers.

Thank you to all those who are helping to foster a diverse and inclusive workplace at Crouse, for the benefit of our hospital and our community.

Diversity & Inclusion Director

Twiggy Eure Crouse Diversity & Inclusion Director

Twiggy Eure

Twiggy Eure serves as the Director of Diversity and Inclusion at Crouse Health, which she joined in 2016 to coordinate and guide efforts to define, assess, foster and cultivate diversity and inclusion throughout our health system.

Eure works closely with the hospital’s recruitment coordinators and management team to support their efforts in attracting more candidates of a diverse background to Crouse. She also supports efforts made by the Pomeroy College of Nursing to attract diverse applicants to the college. Additionally, she mentors and assists staff members at all levels with opportunities to advance within the Crouse organization.

Eure most recently served as Talent Management Coordinator/Personnel Analyst for the Syracuse City School District. She has also held the positions of Practice Manager/Human Resources Manager for St. Joseph’s Physician Health, PC, and Executive Team Member for Destiny USA.  A recipient of the 2014 YWCA Diversity Achiever’s Award and graduate of Leadership Greater Syracuse, Eure holds a master’s degree in Instructional Design, Development and Evaluation from Syracuse University.


Diversity & Inclusion Committee

In 2014, Crouse formed the Diversity and Inclusion Committee, comprised of employees from multiple areas as way to bring attention to helping Crouse become a more diverse employer, with a goal to better serve both the organization and the community.

Crouse has also signed on as a participant of the American Hospital Association’s ‘Pledge for Equity’ initiative, which aims to address disparities in care delivery and increase diversity in hospital leadership and governance.


Committee Members
John Bergemann, Director of Human Resources
Veronica Clanton, Patient Access Representative, Patient Access
Walter Eiland, Mechanic, Engineering
Katherine Erickson, Registered Nurse, Recovery Care Center
Twiggy Eure, Diversity, Equity & Inclusion Recruitment Coordinator, Human Resources; Chair, Diversity & Inclusion Committee
Janelle Harris, DSRIP Patient Access Representative, Care Coordination
Laurie Leonard, Registered Nurse, CD Outpatient Drug Abuse
Rev. Kate Lufkin Day, Managing Chaplain, Rosamond Gifford Spiritual Care Center
Kathleen Miller Murphy, Manager, Community Engagement
Tawyna Montgomery, Patient Access Representative, Patient Access
Desiree Odom, DSRIP Patient Engagement Representative, Care Coordination
Karen Sigona, Quality Improvement Analyst, Quality Improvement
Susan Stout, Academic Assistant, Pomeroy College of Nursing
Tonya Swift-Freeman, Secretary, Revenue Clerk, Surgical Suite/OR
Thomas Tarbox, Educational Coordinator, Educational Services
Jerome Walker, Patient Care Transport, Patient Transport
Nykea Williams, Secretary to Dr Soultz & NP Burgess, CMP
Terry Zahler, Educational Coordinator, Educational Services

Photo (left to right)
Front Row: Rev. Kate Day, Desiree Odom, Janelle Harris, Veronica Clanton
Second Row: Laurie Leonard, Karen Sigona, Twiggy Eure, Kathleen Miller
Back Row: Terry Zahler, Jerome Walker, Ryan Barker, Thomas Tarbox

Crouse Cares

CrouseCares: Building the Foundation for our Future.


Crouse Cares

CrouseCares: Building the Foundation for our Future.