Length of treatment varies by patient, but our aim is to recommend the least restrictive, most effective program options available to restore your overall health and give you the greatest chance of continued success.

While your recovery will certainly take time and effort, you can be assured that Crouse Hospital has the services to help you at every level and keep you on the road to a chemical-free future.


A centralized intake team, staffed by credentialed chemical dependency counselors, works with individuals and referral sources to carefully evaluate the level of care required and to arrange for admission to the program most appropriate for the patient’s needs.

Patients requesting outpatient or inpatient care can walk-in Monday through Friday between the hours of 7:30 a.m. and 1:00 p.m., where an in-depth assessment interview is conducted. We highly encourage you to call the Admission Department in advance of coming in (315-470-8304) so we may ensure your specific needs can be met. After a decision has been made as to the level of care required, all referral sources are notified via letter about the determination for the patient. The letter describes:

  • Recommended program
  • Start date
  • Program hours of operation
  • Other pertinent information

If a patient’s insurance requires pre-certification, our team will complete this step prior to treatment.
For more information about Crouse’s Chemical Dependency Treatment Services, call 315-470-8304 or 1-800-727-6873.

Opioid Treatment Program (Methadone Maintenance)

Crouse Hospital Opioid Treatment Program (OTP) has been treating Opioid Substance Abuse Disorder since 1975 and was the only such program in Central New York until 2016. The program currently offers medication-assisted therapy with the use of methadone and is presently exploring the integration of buprenorphine within the OTP, though Crouse does currently offer Buprenorphine Medication Assisted Therapy (BMAT) within its service line. Medication-assisted therapy has proven most beneficial for those who wish to remain abstinent from illicit opioids.

Crouse’s Opioid Treatment Program is designed for patients ages 18 and older who are addicted to opiates such as heroin, codeine, hydrocodone, oxycontin and others. The treatment plan addresses all addictions, medical issues, psychiatric issues and psychosocial problems.

Counseling and medication are provided according to state and federal regulations, as well as the individual needs of the patient. Upon discharge, aftercare is established by referral.

To qualify for the program, patients must meet state and federal criteria for type and duration of addiction. Extensive assessment is done with back-up documentation required to validate a history of addiction. A physical examination also is performed to establish current addiction.

Most private insurance, Medicare and Medicaid are accepted. A sliding fee scale is available for those without insurance.

Services are provided at 410 S. Crouse Ave., just down the hill from Crouse Hospital.

For more information on the Opioid Treatment Program, contact:
Opioid Treatment Program
Chemical Dependency Treatment Services

The Opioid Treatment Program is accredited by the Joint Commission.

To report concerns about client safety and quality of care, please call 1-800-994-6610.

Recovery Challenge Intensive (RCI) Program

The Recovery Challenge Intensive (RCI) Program meets the regulatory guidelines for Day Treatment Rehabilitation. The program provides treatment services for adult male and female patients who meet criteria for outpatient rehabilitation substance abuse treatment and present with one or more of the following conditions:
–    Traumatic brain injury
–    Learning disability
–    Developmental disability
–    A history of special education

The program makes many adjustments to assist individuals in gaining independence and maintaining abstinence, such as:
–    Frequent phone contact
–    Case management
–    Ongoing and open communication with other service providers
–    Advocating
–    Coaching
Treatment components are facilitated in a very concrete, easy-to-understand manner. Counselors use approaches appropriate to the group’s level of functioning.

RCI patients participate in:
–    Group therapy
–    Chemical dependency education groups
–    Vocational and leisure planning
–    Individual meetings with primary counselors, as prescribed by the treatment team.

Patients meet Monday through Thursday for four hours/day. Daily lunch is provided.

Unlike any other treatment program, RCI offers a transition period into the Recovery Challenge Continuing Care (RCCC) program, which supports patients’ adjustment to change and provides stability. As part of the stepdown process, patients attend two weekly groups in both RCI and RCCC.

Services are covered by most private insurance companies and Medicaid. A sliding fee scale is available for those without insurance.

410 S. Crouse Ave., just down the hill from the hospital

How to Access the Program
315-470-8304 or 1-800-727-6873

For more information on the RCI Program, contact:
Ellen Friedman, LMHC, NCC, CASAC, at 315-470-8340

Inpatient (Hospital-Based) Programs

Healthcare Intervention Services (HIS)

Crouse Hospital’s Healthcare Intervention Service (HIS) identifies substance abuse problems in patients admitted to the hospital for other medical reasons, as well as withdrawal management.

Often the comprehensive care of a hospital stay can be a valuable opportunity to identify and address substance use disorders. Physicians and nursing staff refer patients to the program. HIS staff members assess a patient’s potential for problems with drugs and/or alcohol by providing recommendations and facilitating referrals for follow-up services as needed.

How to Access the HIS program

A member of the HIS team will work with your physician and/or family members to gain access to the most beneficial program(s).

For more information on the HIS Program, contact:
Nancy Chalone, MS, CRC, CASAC

Chemical Dependency Clinical Supervisor


Withdrawal Management

Withdrawal management is offered at Crouse Hospital. It is designed for those who require medical services for withdrawal from alcohol. An interdisciplinary team of healthcare professionals work with each patient to provide individual therapy as an introduction to treatment. Working closely with a counselor/discharge planner, patients receive a referral for further treatment upon discharge from the hospital.

Most private insurance, Medicare and Medicaid are accepted.

Crouse Hospital
736 Irving Avenue
Syracuse, NY 13210

How to Access the Program 
Patients who may possibly require withdrawal management are evaluated at the Crouse Hospital Emergency Department 7 days a week, 24 hours a day.

For more information on the Detoxification Program, contact:
Nancy Chalone, MS, CRC, CASAC , Supervisor
Chemical Dependency Clinical Supervisor

Commonwealth Place Residential Program

Commonwealth Place is a 40-bed residential center dedicated to the treatment of adults age 18 and older with chemical dependency who will benefit from 24-hour per day treatment in a supervised setting.

Treatment is based on the individual needs of each patient and includes:

  • Individual and group therapy
  • Exercise
  • Recreational and expressive therapy
  • Self-help groups

Family involvement also is emphasized.

Because discharge to a less restrictive environment is the goal, patients are evaluated daily to determine when they are ready to continue treatment through one of Crouse’s many outpatient programs. Before discharge, however, patients participate in comprehensive aftercare planning that includes:

  • Choosing an appropriate place for continuing treatment
  • Making a plan to go back to work
  • Planning to attend Alcoholics Anonymous, Cocaine Anonymous, and/or Narcotics Anonymous meetings

Treatment at Commonwealth Place is based on an all-inclusive daily rate. Most private insurance, Medicare and Medicaid are accepted.

Commonwealth Place
6010 E. Molloy Rd.
Syracuse, NY 13211

How to Access the Program
Admissions are scheduled through Chemical Dependency Treatment Services’ main intake number. Call 315-470-8304 or 1-800-727-6873.

For more information on Commonwealth Place, contact:
Jane Fyffe, MA, CASAC, CHC
Manager, Commonwealth Place

Outpatient Programs

Primary Addiction Treatment

Crouse Hospital’s Primary Addiction Treatment Groups are designed for adults experiencing chemical dependency and its consequences (legal or otherwise) as a result of addiction.

The group meets weekly and focuses on the disease concept of addiction, including:

  • How addiction affects the family
  • Self-esteem
  • Stress management/coping skills
  • Introduction to self-help
  • Spirituality
  • HIV/AIDS education
  • Sober social network and leisure activities

Relapse Prevention Treatment

Relapse, slips and flare-ups are a natural part of the recovery process. Adults in recovery can benefit from additional support at key times during the process. Prior treatment is a pre-requisite.

Crouse Hospital’s Relapse Prevention Program meets the needs of recovering adults who:

  • Recognize signs and symptoms of imminent return to use
  • Are stable in recovery but seek to strengthen relapse prevention skills
  • Have recently relapsed and seek a return to a recovery lifestyle

Staffed by a specialist in relapse prevention treatment, a conveniently scheduled group format is used to accommodate those who work or provide primary dependent care.

Working toward the goal of sustained recovery, counselors utilize:

  • Structured, skill-building education
  • Role playing
  • Trigger identification
  • Other cognitive behavioral approaches

How to Access the Program
Call 315-470-8304 or 1-800-727-6873

Outpatient Rehabilitation Services

Day Treatment
Crouse’s Day Treatment Rehabilitation Program for adults age 18 and older targets those struggling to abstain from chemical use. Treatment includes a daily therapy group session and individual counseling sessions as prescribed by the treatment team, along with:

  • Activity therapy
  • Vocational exploration
  • Leisure skills education
  • Chemical dependency education

The goal of Crouse’s Day Treatment programs is to assist patients in returning to a sober, productive lifestyle. Patients meet for five hours, Monday through Friday. Lunch is provided daily.

Upon completion of the Day Treatment Rehabilitation level of care, patients will go on with treatment in a continuing care group, three times per week for 2 ½ hour sessions. This will allow patients to pursue vocational and educational plans.

Self-help group participation in Alcoholics Anonymous, Cocaine Anonymous and/or Narcotics Anonymous is encouraged.

Upon completion of the program, patients often are referred to an aftercare group and are strongly encourage to maintain self-help group involvement for continued success.

Most private insurance, Medicare and Medicaid are accepted. A sliding fee scale is available for those without insurance.

410 S. Crouse Ave., just down the hill from Crouse Hospital

How to Access the Program
Call 315-470-8304 or 1-800-727-6873

For more information on Day Treatment Rehabilitation, contact:
Ellen Friedman, Manager, Outpatient Services

Outpatient Adolescent Services

Crouse’s Outpatient Adolescent Program serves young people between the ages of 13 and 18, who are chemically dependent. It is staffed by specialists in chemical dependency and development.

Both group and individual therapy is provided. Participation in self-help groups is encouraged.

Aftercare services reinforce the young person’s commitment to a chemical-free life.

The program includes:

  • Group and individual counseling and support
  • Expressive therapy
  • Chemical dependency education
  • Development of sober living skills

Most private insurance and Medicaid are accepted. A sliding fee scale is available for those without insurance. Crouse counselor’s work directly with many referral sources to ensure optimal support and success.

410 S. Crouse Ave., just down the hill from the main hospital

How to Access the Program
315-470-7314 or 1-800-727-6873

For more information on Outpatient Adolescent Rehabilitation, contact:
Nancy Chalone, MS, CASAC
Chemical Dependency Clinical Supervisor
Outpatient Drug Abuse Program

Evening Treatment Program
Crouse’s Evening Treatment Program is an intensive outpatient experience designed for chemically dependent patients who:

  • Work
  • Attend school during the day
  • Are primary caretakers of young children or elderly parents

The program meets three times each week for two-and-a-half hours.

Individual treatment, group therapy, education, and participation in self-help groups are required to help reinforce the treatment and rehabilitation process.

Most private insurance, Medicare and Medicaid are accepted. A sliding fee scale is available for those without insurance.

410 S. Crouse Ave., just down the hill from Crouse Hospital

How to Access the Program
315-470-8340 or 1-800-727-6873