Before You Arrive
We want to make your stay at Crouse Hospital as pleasant and convenient as possible – before you even step foot in the hospital. That’s why we’ve created an easy-to-use Patient Pre-registration feature which allows you to begin the admissions process from the comfort of home. Here you’ll find answers to many of your questions, including items to bring from home and insurance information needed. Please visit our Admissions page, or call 315-470-7069 to speak with an admissions representative.
Arriving at Crouse
For both women in labor and obstetric patients being discharged, there is valet parking at the main entrance of the hospital, 736 Irving Avenue. For the occasional times when the valet may be unavailable, please see the security officer at that entrance. For more information on parking and rates, as well as directions to the hospital, click here, or call 315-470-7118, Monday through Friday, 9 a.m. – 4 p.m.
During Your Stay
We want you to partner with us in your care. Being a partner helps us give you the best possible care while you are here at Crouse Hospital. It also helps you learn how to care for yourself after you leave Crouse.
We offer five simple but important suggestions on how you can partner with us in your care:
• Ask us questions
• Tell us about you
• Involve your family or friends
• Take notes
• Share your personal goal
Pain medication is available for you after the birth of your baby. Please talk with your nurse about the choices you have to manage your pain.
Changes in Your Feelings After Birth:
The first few days and weeks after your baby is born is exciting and tiring. You may have many new feelings it’s normal to feel tired. You have worked hard and your new family is getting to know one another. Rest when you can. It’s okay to ask family to visit at another time.
Many new mothers feel sad or cry easily for one to two weeks after the baby is born. This is called having the “baby blues.” Baby blues should go away after about two weeks. If not, talk to your health care provider.
When the feelings of “baby blues” continue for longer or start to grow stronger, you may have perinatal mood disorder. Symptoms of perinatal mood disorder include:
- Feeling sad, alone, worried, or nervous. You may also feel overwhelmed, irritable and angry. You may not enjoy being with other people or your baby.
- You may be tired or feel sleepy all the time. You may have trouble relaxing or sleeping. You may cry easily and for no apparent reason. You may feel hungry and want to eat all the time or not want to eat at all. You may feel like your heart is beating too fast. You may feel sweaty, numb, or have a tingling sensation. You may worry a lot about your baby.
Some women think about hurting themselves or their baby. If you feel this way, get help right away. Go to the hospital, or call your health care provider.
Perinatal Support Groups:
Our Perinatal Family Support Group is a no-cost outlet for ongoing support and awareness-raising activities that will help parents of new babies, as well as those dealing with perinatal depression. For more information, or to register for either group, call 315-470-7940.
Visiting After Delivery
We welcome and encourage visiting after the birth of your newborn. To share in your exciting news the hospital offers free WiFi internet service and a personal, protected website, CaringBridge, to help you connect with family and friends. At-Your-Request meal delivery service is available for you and your guests, too.
Welcoming Family and Visitors
At Crouse Hospital, we want to make your birthing experience a memorable one. This can include visits by your spouse/significant other, other children, family and friends. We celebrate the wide range of diversity in family structures. We also encourage you to take time to rest and spend alone time with your baby. Please help us create a joyful, calm, and welcoming environment with whomever you choose to share your birth experience.
If friends and family are sick, they should not visit. KFMC and the NICU reserve the right to restrict visitation during the seasons with increases in community illnesses such as the flu.
General visting hours are 8 a.m. – 8:30 p.m. Please limit visitors to two at a time and keep visits short to respect the new family’s need for rest. Visiting hours end promptly at 8:30 p.m. except for one adult — either the newborn’s father or one designated family member — aged 18 or older.
Children of the patient will be allowed a short visit at the request of the mother and only under the supervision of another adult. We do not allow any other children on the unit. If parents wish to have their older children present for the birth, they must attend the Sibling at Birth Orientation Class. To register for the class, call 315-470-5716.
We do not have overnight accommodations for children and ask that you make arrangements for childcare prior to your admission. For specific visiting questions, please contact the director of the unit.
Following your baby’s birth, we encourage you to rest, enjoy your baby and start breastfeeding. Your length of stay in the hospital depends upon your type of delivery.
Your baby may stay in your room with a nurse caring for both of you. We encourage “rooming in” because it supports this special time. Rooming in also provides you with the opportunity to gain the knowledge and confidence to care for your new baby. Ask us questions about baby care. If you have questions after you go home, you are welcome to call the hospital or your healthcare provider.
Show love for your baby:
Your baby needs you to touch, hold, feed and talk to him or her. S/He needs to look at your face and watch you smile and talk. Sing as you snuggle, feed, and rock your baby. Call your baby by name. Your infant will not be spoiled by this type of love, but will respond, develop and learn.
Skin-to-skin contact means your baby is placed naked, belly-down, directly on your chest. Skin-to-skin stabilizes your baby’s breathing, heart rate and temperature. We encourage skin-to-skin contact.
Feeding your baby:
We encourage you to breastfeed your baby as it is the best nutrition for your baby. Our Breastfeeding Resource Center includes Lactation Consultants, nurses who specialize in breastfeeding and who are available if you need more help than your nurse can provide. For addition information, please refer to our Palm Card on breastfeeding tips. For mothers who choose not to breastfeed, formula is available in the hospital.
Leaving the Hospital
Generally, you will be discharged two days after a vaginal birth and three to four days following a caesarean birth. Both your obstetrician and pediatrician will authorize discharge for you and your baby. New York State requires that you have an infant car seat properly installed for your car ride home.
Bring an Outfit:
Bring an outfit for baby to wear home. Consider bringing a t-shirt, sleeper, booties, blanket and hat (avoid ruffles, nylon and stiff materials).
Bring a Car Seat:
Bring a car seat to take baby home. Keep your car seat in the car unless your caregiver asks you to bring it inside. For information on the type of car seat and free car seat checks, please visit the Onondaga County Free Car Seat Program website.
Our smallest and youngest babies often have trouble sitting up in their car seats. To make sure they are comfortable and able to breathe without difficulty, our nurses will place the smallest babies in their car seats and monitor their oxygen levels to ensure a safe trip home.
Schedule Your Outpatient Lactation Visit:
Outpatient lactation visits after your hospital discharge are available to provide support for the breast-feeding mom. Schedule your visit before you go home.
Adding a New Baby to Your Health Insurance
Click here to learn more.