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At Crouse, we strive to provide the best hospital experience for our patients and visitors. If you’ve received excellent care or service, we invite you to share your story with us.
Your good news enlightens others about the Crouse experience — and helps us give an employee who’s gone above and beyond a well-deserved pat on the back.

We become a better hospital by listening to our patients, their family members and our community. If the quality of our care or service didn’t meet your expectations, we want to know about that, too. Our Director of Patient and Guest Relations reviews all comments and works with staff to address your concerns.

Your opinion counts — we don’t just read what you have to say, we try to improve based on your feedback.

Thank you for choosing Crouse Hospital.

Kimberly Boynton
President and CEO

Contact a Department at Crouse

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