Telah Hamm, RN, from our 6 South Irving Unit, is the latest recipient of the DAISY Award for Excellence in Nursing.
Given each month, the DAISY Award is an international program that rewards and celebrates the extraordinary compassionate and skillful care given by nurses every day. Crouse has been a DAISY partner since 2015.
Telah was nominated by a patient who was staying on the unit following a total knee replacement. He said he was apprehensive going into the surgery and had concerns about the results and recovery, but his fears were alleviated when he met Telah.
“I’m not sure if it was her smile, her knowledge, her confidence, her personality, or a combination thereof, but I knew immediately that my recovery would be fine because I was in good hands,” he wrote in his nomination.
The patient noted that Telah was comforting and responded to each of his calls without hesitation. He said he felt her compassion in the genuine interest she had in his recovery.
Telah helped the patient through a painful time and made his stay at Crouse a pleasant one.
Thank you, Telah, for giving our patients the comfort, care and dignity they deserve.
Nurse manager Clark Sargent, left and Interim Chief Nursing Officer Lynne Shopiro, right, presented Telah with her award.