Celebrating DAISY Team and DAISY Leader Awards

By: Crouse News

Each month, we honor a nurse who personifies Crouse Hospital’s remarkable patient experience with a DAISY Award. These nurses consistently demonstrate excellence through their clinical expertise and extraordinary compassionate care. Each year during Nurses Week, we also honor a nurse leader and nurse-led team.

This year, the recipient of the DAISY Team Award is the nursing team from our 4 South Irving Unit. Their nomination read:

“It is with pleasure that I would like to nominate the 4 South team for their extraordinary commitment to the nursing profession and the future of nursing through their continued support of the Pomeroy College of Nursing students and faculty. This team of nurses and healthcare professionals mentor our students during each clinical experience, making us feel like we are part of their team. Our future nurses observe all they do to promote the best in patient care and to promote community health through their actions, interventions, teamwork, caring behaviors, and more. The staff on 4 South collaborate with us, appreciating the uniqueness that the students bring to the clinical setting. They respect the different talents students and faculty bring to the bedside, recognizing our shared commitment to the people we serve. Our students observe 4 South’s commitment to quality through their dedication to improving nurse sensitive indicators and the patient experience. Every day when I am on the unit our patients tell me that “everyone on 4 South has been wonderful to them.” This is because this team provides excellent medical care, but they also surpass expectations as often as they can. Whether this is simply sitting a little longer at the bedside, bringing a special treat to lift a patient’s spirits, braiding their hair, recognizing a birthday, decorating a hospital room, and more…the staff on this unit recognize the importance of the human connection. They truly care about the people they are caring for and they make a difference in the lives of the people they interact with; patients, families, students, and colleagues. I believe their ability to build relationships creates the trust that leads to better outcomes and patient experiences.”

Congratulations, 4 South team!

The recipient of the DAISY Award for Nurse Leader is Lisa Ellis, RN, Charge Nurse in our Baker Regional NICU.

Lisa was nominated for leading by example, putting patients and families first and always being there for her team. One nomination said Lisa “encompasses everything a nurse leader should be.”

The nomination went on to say:

“Lisa does an incredible job of helping nurses develop their skillset and build their confidence through teamwork and experience. She will drop whatever she is in the middle of to help with an admission or a patient declining in condition. Lisa always thinks of others. Always. She is an excellent role model for her team. She is always fair to and considerate of her teammates and is empathetic to her colleagues every day. If she has to give a nurse a difficult assignment she always makes time to check in with them throughout their shift to offer some assistance. Lisa treats others with compassion. She always empathizes and considers the impact her decisions have on others.”

Lisa’s colleagues said two words to summarize Lisa would be passionate and supportive.  “Even on the busiest days, Lisa always makes the time to check in on every nurse on the unit. If someone is overwhelmed, Lisa will make sure they get the help they need.”

Congratulations, Lisa!

Crouse News is reported by members of our Communications Team.

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