Crouse Connects

Crouse isn’t just about healthcare. We’re about what we believe sets us apart: Carepassion™ .

We always say we’re not a ‘perfect’ hospital. But our physicians, nurses, providers and staff strive to listen to each patient and family member’s feelings and needs with the respect and dignity you deserve.

Our CrouseConnects blog is designed to talk about some of the ways we connect and do just that. How we work on achieving clinical advances that help us provide the best in patient care for our community and region. And how we try to tend to the “little things” — parking, getting around and dining, for example — to make anyone’s visit or stay at Crouse more welcoming and comfortable.

Creating a Cheerful Culture of Caring for Nurses

By: Crouse News

Nurse cheerleader and nurse for the nurses is how Ashley Haugstatter, BSN, RN, CPN, CCRN, describes herself. After pursuing her dream of working in pediatric critical care nursing, she transitioned to a new role: Manager of Nursing Relations and Retention. Ashley spends her workdays interacting with future nurses, encouraging them to work at Crouse Health;…

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Telehealth is Here to Stay

By: Crouse News

> TELEMEDICINE AT CROUSE MEDICAL PRACTICE Call it telehealth, telemedicine or virtual visits, one thing is clear: The COVID-19 pandemic has forever altered how we connect, not only with each other, but with patients as well. What’s more, it’s here to stay. A recent survey of 1,300 physicians found that 90% of respondents were using…

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Surviving COVID-19, Giving Thanks

By: Crouse News

UPDATE NOV. 11, 2020: COVID-19 activity in our community is on the rise. We urge everyone to protect themselves from acquiring the coronavirus by wearing a mask when in public; socially distancing as much as possible; avoiding large gatherings; and practicing hand hygiene. Learn more on our COVID-19 resource page. “You are my heroes and…

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Meet Andrea Hammond, RN: Patient Care is Anywhere It’s Needed

By: Laurie Clark

“It’s what I hope someone would do for me.” That’s how Andrea Hammond, RN, described a recent Friday morning. She was running late for her shift in our Witting Surgical Center, but saw a man fall in the middle of the street. “He was an older gentleman, and I pulled over to make sure he…

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Art to Heart for Crouse Healthcare Heroes

By: Laurie Clark

Working in both the medical field and the art world, Syracuse native Robin Kasowitz felt the need to give back to both communities during the COVID-19 pandemic. An artist and a psychotherapist, Robin serves on the Everson Museum’s board of trustees. When the pandemic hit Central New York, she said she saw people “being so…

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Carepassion in Action: Carepassion Award Recipients

By: Crouse News

Each quarter, we honor the recipients of our Carepassion Awards, which are supported by the Paul Kronenberg, MD, Employee Recognition Fund of the Crouse Health Foundation. Recipients are nominated for being ‘defining examples of Carepassion.’ Join us in congratulating each of the most recent recipients! Petronilla Krause 8 Irving – Labor and Delivery Nilla is…

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Crouse Nursing Student Hero: Life Saved by a Nurse in Training

By: Laurie Clark

How many nursing students can say they’ve saved a life? At least one who we’re proud to say is one of our own: Vincenzia Diglio, a Syracuse native and Bishop Ludden High School grad who’s a second-year student nurse in the Pomeroy College of Nursing at Crouse Hospital. Vincenzia happened to be caring for a…

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Flu Shot: More Important Than Ever

By: Crouse News

According to the Centers of Disease Control and Prevention (CDC), flu viruses and the virus that causes COVID-19 are likely to spread this fall and winter. Flu vaccines have been shown to reduce the risk of flu illness, hospitalization and death. Further, getting a flu vaccine can also preserve healthcare resources for the care of…

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Message to the Community

By: Crouse News

> JOIN US IN PAYING TRIBUTE TO OUR CROUSE HEROES We keep caring. And so do you. No part of our society has been untouched by the COVID-19 pandemic. During this disruptive and uncertain time, we continue to be humbled by the compassion and generosity of the Central New York community. Throughout this health crisis,…

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Return to CNY: From Crouse Junior Volunteer to Primary Care Doctor

By: Crouse News

The appointment of Christina Walton, DO, to the primary care provider team at Crouse Medical Practice is a homecoming of sorts for the young physician, who is welcoming new patients at our Manlius office. The Central New York native was a member of Crouse’s Choices program and Junior Volunteer corps during her years as a…

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Treating All with Compassion, Empathy and Respect

By: Kimberly Boynton

We have been shocked by the story out of Minneapolis regarding the killing of an unarmed black man. Today, everyone knows his name: George Floyd. His tragic death — and the resulting unrest across the country and here in Syracuse — once again renews the call to end racial injustice and unequal treatment of people…

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Crouse Leads the Way to Care for Mothers with Perinatal Mood and Anxiety Disorder

By: Crouse News

As the upstate New York leader in OB care, Crouse Health delivers more babies — about 4,000 each year — than any other regional hospital. The number one obstrical complication is Perinatal Mood and Disorder (PMAD), according to Christine Kowaleski, DNP, MHNP-BC, a psychiatric nurse practitioner who has counseled mothers for years. Without treatment, PMADs…

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Saluting Our Crouse Family Military Members

By: Crouse News

As we commemorate Memorial Day 2020, we also salute members of the Crouse family who have served in a branch of the United States military. We thank them for their service to our country and to the Central New York healthcare community. Yasser Abazeed – Egyptian Army Aaron Armelino – U.S. Navy Tim Breezee –…

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When Normal Isn’t Normal: A Preeclampsia Survival Story

By: Cheryl Abrams

>   DONATE NOW TO PREECLAMPSIA AWARENESS FUND May 22, 2020, is Preeclampsia Awareness Day. Crouse Health Foundation has established a special fund for which donations will enable Crouse Health to raise awareness about the condition (and about HELLP Syndrome) through programs and support activities. We thank Jackie Terribile of Manlius for telling her story of…

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Emergency Rooms Safe During Covid-19 Pandemic

By: Crouse News

All across the country, including in our region, people have been avoiding emergency rooms fearing they will be exposed to the COVID-19 virus. Since the coronavirus pandemic hit, the number of patients visiting emergency rooms nationwide has dropped by 40 to 50 percent. These statistics mirror what we are seeing in Syracuse and across Central…

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Delivering During the Pandemic: Safety First for Babies, Moms, Families

By: Crouse News

At 38 weeks pregnant, Jenn Scott is excited to welcome a new baby into her current family of three. Yet with a due date rapidly approaching, Jenn is more concerned with her health and that of her husband as she prepares to give birth during the coronavirus pandemic. Concerns During COVID-19 She already knows what…

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Pomeroy College of Nursing Alum Continues Spirit of Nursing Award

By: Crouse News

In early 2016, Pomeroy College of Nursing alumnus Karl Schindler (Class of ’15) worked with Crouse Health Foundation and college leadership to establish the “Spirit of Nursing Award.” Funded through his first paycheck as an RN, Karl wanted the award to be given to a female student, in her last semester, who was a single…

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Message to Our Community

By: Kimberly Boynton

For over 130 years, Crouse Health has been a trusted community resource in Central New York, providing care to all residents, in good times and especially in times of crisis. As we all work to adapt to the significant disruption in our daily lives, we remain focused on the health and safety of our patients,…

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Staying Healthy in 2020: Fitness Simplified

By: Paraskos Araouzos, MD

by Paraskos Araouzos, MD The start of spring is typically the perfect time to begin forming healthy exercise habits. This year, we find ourselves in the unique situation of social distancing due to the coronavirus pandemic, leading to the temporary closure of gyms and athletic clubs. Yet now, staying active is more important than ever…

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Crouse Cardiac and Stroke Emergencies

By: Crouse News

You’ve no doubt heard the phrase, “Take me to Crouse.” When it comes to stroke and heart issues, the doors of our Pomeroy Emergency Services Department are open around the clock, seven days a week, to serve the needs of our community. If you or someone else are experiencing symptoms of either of these conditions,…

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Wellness Resources

By: Crouse News

As more information is received about the number of COVID-19 cases becoming more widespread, it’s normal to experience some fear and increased stress during this healthcare challenge. Our HelpPeople Employee Assistance Program team, led by Clinical Manager Elizabeth McCarthy, NCC, LMHC, suggests the following online resources to help you and your family stay strong. Positive…

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Five Tips to Face a Health Crisis with Calm and Preparedness

By: Crouse News

As more information is received about the number of COVID-19 cases becoming more widespread, it’s normal to experience some fear and increased stress during this healthcare challenge. Our HelpPeople Employee Assistance Program team, led by Clinical Manager Elizabeth McCarthy, NCC, LMHC, suggests the following tips to help you and your family stay strong. Try to…

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Tips for Coping with COVID-19

By: Ryan Barker

Like all colleges in our region, the Pomeroy College of Nursing at Crouse Hospital has transitioned to synchronous online learning. We’ve been communicating with our students regularly through college email and website updates. Besides supporting them with academic endeavors, we’re concerned about their overall welfare — how they’re feeling and how they are coping. Today…

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With Education, the Sky’s the Limit

By: Kaelyn Lowe

“My mother always told me ‘Everything is hard until you learn it.’” And it’s apparent that Jeanette Epps, PhD, former Crouse employee who’s now a NASA astronaut, took her mother’s belief about education to heart. The Syracuse native graduated from Thomas J. Corcoran High School in 1988, and earned a Bachelor of Science in Physics…

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Staying Healthy in 2020

By: Paraskos Araouzos, MD

Make an Appointment with Dr. Perry Last month, as we began the new year, I shared my top 10 tips for staying healthy in 2020. As the year progresses, I’ll focus on each of the ten tips to help you stay focused — and more healthy! 2020 Tip #1: Eat Healthy Although diet fads and…

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African-American Trailblazers in Heart Health

By: Karley Warden

In February, Crouse Health celebrates Black History Month with events organized by our Diversity and Inclusion committee.  Crouse wishes to acknowledge African-American trailblazers in heart health – given that February also happens to be National Heart Month. A number of individuals have set the path for healthcare professionals in their day — and for centuries…

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Former Teacher: Magic Happens Mentoring Young Volunteers

By: Crouse News

A 15-year-old volunteer once visited a Crouse Hospital patient who seemed less than eager to chat. The volunteer stuck with it, following the advice of Student Volunteer Program Coordinator Dick Scott: slow down, smile and introduce yourself. When the volunteer mentioned she sang with the Syracuse Children’s Chorus, the patient perked up. She’d always wanted…

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Crouse Carepassion: It’s the Right Thing to Do

By: Twiggy Eure

At Crouse Health, we listen more closely, treat more skillfully, trust more completely and care more deeply — with the respect and dignity each individual deserves. We call it Carepassion®. As we look to celebrate the life and legacy of Martin Luther King Jr. this Monday, Jan. 20, we affirm the natural link between Carepassion…

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Nursing Programs Can’t be One Size Fits All

By: Laurie Clark

The Pomeroy College of Nursing at Crouse Hospital has been educating nurses for more than 100 years, ranking among the top nursing programs in the nation. With a 99% job placement rate and an NCLEX-RN pass rate higher than both state and national averages, it’s no surprise why students choose to start their nursing careers…

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The Top 10 Ways to Stay Healthy in 2020

By: Paraskos Araouzos, MD

There’s no magic pill to ensure good health. Yet there are steps we can take to be more proactive about our overall condition. Primary care physician Paraskos Araouzos, MD, a member of our Crouse Medical Practice team of providers, shares his top 10 ways to stay healthy and fit. “Preventive care is the best kind…

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Carepassion in Our Community: We Rise Above the Streets

By: Colleen Phinney, RN, BSN, OCN

The mantra sounds simple: “If we eat, they eat.” Yet the life journey of Al-amin Muhammad (right) has been anything but. Hearing his story during one of our recent management team meetings left a lasting imprint on our hearts — one that not merely moved us, but moved us to action. Crouse Community Connections Al-amin…

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The Dreaded Flu Season

By: Laurie Clark

October until April is typically known as flu season. Formally called influenza, the flu is a respiratory illness caused by viruses that infect the nose, throat and lungs.

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Congratulations to Our Future Leaders

By: Crouse News

Crouse Health is an employer of choice in our region because of our unique culture, competitive pay and benefits and the investment our organization makes in employees who want to grow personally and professionally. Our Future Leaders program, now in its second year, provides a pathway for leadership to those in the organization who aspire…

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Addressing Neck and Back Pain

By: Crouse News

If you’ve ever moaned, “Oh, my aching back,” you’re not alone. Back pain is one of the most common ailments, affecting eight out of 10 people at some point during their lives, according to the National Institutes of Health. Crouse Neuroscience Institute Clinical Director Jameson Crumb, MS, RPA-C, says that those in pain usually wait…

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Pregnancy and Infant Loss Awareness Month

By: Jennifer Cross, RNC

When we think about pregnancy and motherhood, we think about the joy of welcoming a new baby into our lives. We don’t typically think about loss and grief. Crouse delivers 4,000 babies each year, and we can’t forget those mothers — about 120 annually — whose experiences aren’t what they expected and leave the hospital…

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Paramedics Receive Advanced Critical Care Transport Training

By: Crouse News

Patients in small villages, towns and cities across upstate New York often require more intensive specialized care than their local healthcare facilities can provide. That’s why Crouse Health and American Medical Response (AMR) ambulance service are partnering to fill a critical need for the efficient transport of these patients to Crouse, while they are being…

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Carepassion in Action: Crouse Finance Team Serve the Community

By: Crouse News

If you think those who work in finance and accounting are only concerned about the bottom line, then you haven’t met our Crouse Health team. Interim Chief Financial Officer Kevin Randall, with Allyson Rossi, affiliate manager of finance, and 10 of their departmental colleagues, spent a morning recently volunteering at the Samaritan Center, an interfaith…

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Breastfeeding: Things They Don’t Tell You

By: Erin Christopher

August is World Breastfeeding Month. The team at Crouse Health’s Kienzle Family Maternity Center recognizes a woman’s right to choose whether to breastfeed or not. During this month, in particular, we celebrate mothers who have are attempting to feed their babies human milk. What follows are some insights that may make the breastfeeding experience more…

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Late Senator’s Death Puts Glioblastoma in the News

By: Cheryl Abrams

This past June, the U.S. Senate passed Senate Resolution 245 by unanimous consent, which set aside July 17 as “Glioblastoma Awareness Day” nationally (#GBMDay) to focus on GBM, the most common form of brain cancer.

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Refugees Learn about Health Careers from Crouse

By: Laurie Clark

Through a partnership with the North Side Learning Center, these students participate in a program which helps refugee and immigrant young adults, ages 14 to 21, familiarize themselves with paths to personal, academic, professional and financial success.

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The Opioid Crisis: An Unprecedented Battle

By: Tolani Ajagbe, MD

The current opioid crisis is the most profound and devastating public health crisis ever encountered in the United States. With approximately 140 opioid overdose-related deaths in the nation daily, it is shaping up to be the most consequential health crisis of our generation.

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From Cardiologist to Patient

By: Anil George, MD

What could, I, a practicing cardiologist at Crouse Health, possibly have in common with Howard Washington, a 20-year-old guard on the Syracuse University men’s basketball team? Three things, actually: We both suffered a stroke; had a heart defect that caused it; and were saved by the expertise of physicians and other providers at Crouse. Our…

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Preemies, Parenthood and the NICU Journey

By: Cheryl Abrams

Every day is Happy Mother’s Day for Kasey Mathews and her family, including husband, Lee, son Tucker, and daughter, Andie, who was born prematurely, arriving at just 25 weeks. Weighing a mere one pound, 11 ounces, she survived and happily will turn 19 this fall. A 1985 graduate of Jamesville-Dewitt High School, Kasey was the…

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Parenthood: It Takes a Village

By: Christine Kowaleski, DNP, MHNP-BC

You’ve no doubt heard the expression “it takes a village,” made popular in our cultural lingo with the publishing in 1996 of It Takes a Village: And Other Lessons Children Teach Us, a book by then First Lady of the United States Hillary Rodham Clinton. The notion of it takes a village did not originate…

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May is Stroke Awareness Month

By: Crouse News

Medical providers share an expression about treating stroke patients. “Time is brain,” they say, emphasizing the crucial concept that treating patients quickly minimizes brain damage. Crouse Health’s designation as a Comprehensive Stroke Center (CSC) assures patients and their families that Crouse provides highly trained experts, leading-edge technology and speedy treatment for any kind of stroke…

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Reinventing Spine Care: A Compassionate and Personalized Approach

By: Jameson Crumb, MS, PA

What is one thing that people in pain usually do? Wait too long to seek relief. Many of us go through life having, from time to time, pain in our neck or lower back. In most cases the pain subsides, and we continue on with everyday life. Other times, our pain persists for longer periods…

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Providing Diapers to Families in Need

By: Crouse News

How many times a month does a baby’s diaper have to be changed? Any new parent can do the math: six to ten changes each day, times 30 days, equals about 300 diapers needed for a newborn each month. By any count, that’s a lot of diapers. But when parents are financially challenged, the cost…

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2018: A Year of Accomplishments

By: Crouse News

Last year was a busy one for Crouse Health, marked by new partnerships, including affiliations with three North Country hospitals: Carthage Area Hospital, Claxton-Hepburn Hospital and River Hospital. As part of the Crouse Health System, Crouse Medical Practice continued its growth this year, increasing access to clinical services with the addition of 16 new providers…

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Surgical Robot: Important Part of the OR Toolkit

By: Benjamin Sadowitz, MD

Benjamin Sadowitz & a daVinci robot

While I watched a recent NBC news segment entitled “The da Vinci surgical robot: A medical breakthrough with risks for patients” with great interest, it reminded me of my days during college and medical school when I was learning the trade of painting and wall coverings. My mentor, Alex, was careful to show me all…

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New Crouse Health Urologist Developing Pelvic Health Program

By: Crouse News

After lifetimes of menstruation and childbirth, most women are more stoic about their health problems. That’s according to Buffalo native Hadley Narins, MD, who brings expertise in women’s pelvic health to the subspecialty program in Female Urology and Pelvic Health she is leading at Crouse. Although many women remain resigned to having various “female conditions,”…

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My Experience with Perinatal Mood and Anxiety Disorder

By: Emily Smyth, RN

Emily

  I had always wanted to become a mother. Since I’d had a miscarriage several years before this pregnancy, it was a huge relief carrying our baby to full term. Although I was excited and overjoyed, I was terrified to become a mom. I knew that it would be difficult at times, but I felt…

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Perinatal Mood and Anxiety Disorder: What happens when the pink and blue balloons fly away?

By: Christine Kowaleski, DNP, MHNP-BC

Having a baby is an exciting time that we’ve been told would fill us with joy.  Much attention is given to the pregnant woman planning for the big day and preparing for the joyful arrival of the chubby-cheeked pink baby with ten little fingers and ten little toes. Giving birth is, after all, the most…

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Crouse Partners With Syracuse Community Health Center’s Summer Reading Program

By: Crouse News

Research shows that the health and well-being of students is directly impacted by their learning and reading practices. Fulfilling our mission of promoting community health in all its forms, Crouse Health has partnered with the Syracuse Community Health Center (SCHC) President and CEO Mark Hall and Chief Administrative Officer Craig Williams to help city school…

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Musician Todd Hobin: From Stroke to Stage

By: Cheryl Abrams

Proving that stroke can strike anyone, at any age, is S.U. Men’s Basketball team member Howard Washington. The college sophomore suffered a stroke on campus and was brought to the Crouse Comprehensive Stroke Center for treatment. Read his story of survival here. ____________________________________________________________ > Todd: One Year, Post Stroke >  Take Me to Crouse Since his…

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Crouse Awards 2018 Junior Volunteer Scholarships

By: Crouse News

Crouse Junior Volunteers

Congratulations to the recipients of a 2018 Junior Volunteer Scholarship. These five students were selected from a field of 19 outstanding candidates who, according to Dick Scott, coordinator of the Crouse CHOICES program, “made the annual process very challenging.” Members of the hospital staff joined the students and their families this week to celebrate their…

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Helping CNY’s Refugees Navigate Healthcare

By: Crouse News

refugee health class

Imagine resettling in a new country, having to navigate an unfamiliar culture trying to use a language you don’t speak or understand. Further envision needing medical care, particularly in an emergency, not knowing how to access treatment — or even realizing it’s available.That’s the plight of 3,000 to 5,000 refugees who come to New York…

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Creating Opportunity Through Crouse Future Leaders

By: Crouse News

Crouse Future Leaders

Our newest professional development offering for employees is Crouse Future Leaders. The goal of the program is to challenge participants to increase their current skills and abilities in preparation for possible future promotion within the organization.

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Carepassion Defines the Crouse Health Culture

By: Kimberly Boynton

Healthcare isn’t just about illness and injury — or even medicine. It’s much more than that…it’s about connecting on an emotional level with a deep sense of caring and a passion for helping others.

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