Message to Our Community

By: Kimberly Boynton

Kimberly Boynton

For over 130 years, Crouse Health has been a trusted community resource in Central New York, providing care to all residents, in good times and especially in times of crisis.

As we all work to adapt to the significant disruption in our daily lives, we remain focused on the health and safety of our patients, visitors, co-workers, and our community.

That is our mission.

Prepared and Ready
We are collaborating with our county health department, state and federal agencies, elected officials and the other local hospitals to address the critical issues a crisis like this demands.

We have cancelled elective surgeries and procedures…restricted our visitation policy…and are screening for symptoms, checking temperatures and requiring masks at all points of entry — all to keep our staff, patients and community safe and to prevent the spread of COVID-19.

We also want to let you know that despite COVID-19, our team continues to provide your family with the highest level cardiac, stroke and maternity/NICU care in Central New York. Just say, ‘Take Me to Crouse.’

Moving forward, we will keep our community informed and updated via social media and our Coronavirus website page.

We’re Here for Our Community
I am proud to work with our dedicated employees, physicians and providers, all of whom continue to deliver outstanding care to our community, despite the current challenges. They are strong, resilient and focused, and it is a privilege to be a part of this team.

While this situation is ever-changing, one thing is clear: Our community needs us now, more than ever, and we will continue to be here to provide 24-hour care no matter what the circumstances.

Thank you for putting your trust in Crouse Health.


Kimberly Boynton is the President and CEO of Crouse Health.

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