Crouse Connects

Crouse isn’t just about healthcare. We’re about what we believe sets us apart: Carepassion™ .

We always say we’re not a ‘perfect’ hospital. But our physicians, nurses, providers and staff strive to listen to each patient and family member’s feelings and needs with the respect and dignity you deserve.

Our CrouseConnects blog is designed to talk about some of the ways we connect and do just that. How we work on achieving clinical advances that help us provide the best in patient care for our community and region. And how we try to tend to the “little things” — parking, getting around and dining, for example — to make anyone’s visit or stay at Crouse more welcoming and comfortable.

Tag Archives: Carepassion

Crouse Pride for our June 2021 DAISY Nursing Excellence Award Recipients

By: Crouse News

The DAISY Award is an international program that rewards and celebrates the extraordinary compassionate and skillful care given by nurses every day. Crouse Health is proud to be a DAISY Award Partner, recognizing our deserving nurses with this special honor.  These nurses consistently demonstrate excellence through their clinical expertise and extraordinary compassionate care, and are…

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Delivering Spirtual Care with Carepassion

By: Cheryl Abrams

When you or a family member are in the hospital, you may want an individual just like Chaplain Tom Anderson at your bedside. “Tom has a gift from God. He approaches each individual to learn their story and to share a piece of their heart,” wrote Palliative Care Medical Director Melinda McMinn, MD, in her…

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Even in Death, Spiritual Care Volunteer Touches Lives

By: Crouse News

Thomas Schlueter (1944 – 2021) was an active Spiritual Care volunteer for five years until we had to pause our volunteer program due to COVID-19. As a Crouse Health volunteer, Tom provided comfort to fellow cancer patients while in remission himself from the leukemia that eventually caused his death. An active member of St. Elizabeth Ann…

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What is a Nurse?

By: Lynne Shopiro, RN

  Nursing is the glue that holds a patient’s healthcare journey together. Across the entire patient experience, and wherever there is someone in need of care, nurses work tirelessly to identify and protect the needs of the individual. Beyond the time-honored reputation for compassion and dedication lies a highly specialized profession that is constantly evolving…

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Managing Stress in Unprecedented Times

By: Crouse News

As much of our nation moves toward resuming some degree of normalcy, stress will inevitably still be a factor each of us will continue to face.  The challenges we have experienced reinforce the need to consider how we think about managing stress to protect and promote our well-being.  Effective stress management has long been associated…

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A Special Gift for Those Who Give

By: Crouse News

Serving her community has been a way of life for Syracuse native Susan Klenk. After a long career teaching elementary school in the city, Susan used her retirement to begin a second career as a full-time volunteer. First, she went back into the classroom to work with kindergarteners and their teachers, donating her time and…

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Newfield Family Supports Baker NICU

By: Joshua Newfield

Race Update: English’s Ridge Rumble 50k , April 17 Saturday was a fantastic day for the weather and the race. There were 50 of us who ran the 50k distance and some amazingly fast athletes out at Green Lakes. My time was not close to the fast end of the spectrum, but I did indeed complete…

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Pomeroy College of Nursing Student Receives Spirit of Nursing Award

By: Crouse News

In early 2016, Pomeroy College of Nursing alumnus Karl Schindler ’15 worked with the Crouse Health Foundation and Pomeroy College of Nursing leadership to establish the “Spirit of Nursing Award.” The inaugural award was funded through Karl’s first paycheck as a Registered Nurse. He wanted the award to be given to a female student during…

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Meet the Latest Recipients of the Carepassion Awards

By: Crouse News

Each quarter, we honor the recipients of our Carepassion Awards, which are supported by the Paul Kronenberg, MD, Employee Recognition Fund of the Crouse Health Foundation. Recipients are nominated for being ‘defining examples of Carepassion.’ Join us in congratulating each of the most recent recipients! Laura Symonds, RN Intensive Care Unit My 92-yr-old father was…

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Nurse Sisters Spread Inspiration

By: Crouse News

Ashley Cummings and Amy Brown, sisters who are both registered nurses at Crouse Health, wanted to do something to inspire their colleagues, who have been working on the frontlines of the COVID-19 pandemic since March 2020. They decided to paint motivational rocks and leave them throughout the Crouse parking garage, where employees might find them…

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What to Expect: Delivering at Crouse During a Pandemic

By: Laurie Clark

Having a baby is an exciting time, but due to the COVID-19 virus, many parents-to-be are feeling anxious about coming into the hospital. Our Kienzle Family Maternity Center team has not missed a beat, and has been delivering babies throughout the pandemic with the same level of safe, compassionate care families have experienced at Crouse…

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Remembering Advocate for Brain Conditions

By: Crouse News

This past August, the Crouse Health family and the Central New York community were deeply saddened by the loss of Mary Rozzano Cook, a tireless advocate for individuals and families whose lives have been impacted by a brain aneurysm or hemorrhagic stroke. After her own successful surgery for a brain aneurysm, Mary established the CNY…

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Beads of Courage String Together NICU Experiences, Memories

By: Cheryl Abrams

Having a newborn in a neonatal intensive care unit (NICU) is challenging and emotional. Renee and Ray Halbritter know first-hand what that experience is like. Their son, Riverstone, came into the world three months early. For the next 105 days, the fragile newborn resided in our Baker Regional NICU, surviving one day at a time…

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Creating a Cheerful Culture of Caring for Nurses

By: Cheryl Abrams

Nurse cheerleader and nurse for the nurses is how Ashley Haugstatter, BSN, RN, CPN, CCRN, describes herself. After pursuing her dream of working in pediatric critical care nursing, she transitioned to a new role: Manager of Nursing Relations and Retention. Advocating for Crouse Nurses Ashley spends her workdays interacting with future nurses, encouraging them to…

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Surviving COVID-19, Giving Thanks

By: Crouse News

UPDATE NOV. 11, 2020: COVID-19 activity in our community is on the rise. We urge everyone to protect themselves from acquiring the coronavirus by wearing a mask when in public; socially distancing as much as possible; avoiding large gatherings; and practicing hand hygiene. Learn more on our COVID-19 resource page. “You are my heroes and…

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Meet Andrea Hammond, RN: Patient Care is Anywhere It’s Needed

By: Laurie Clark

“It’s what I hope someone would do for me.” That’s how Andrea Hammond, RN, described a recent Friday morning. She was running late for her shift in our Witting Surgical Center, but saw a man fall in the middle of the street. “He was an older gentleman, and I pulled over to make sure he…

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Art to Heart for Crouse Healthcare Heroes

By: Laurie Clark

Working in both the medical field and the art world, Syracuse native Robin Kasowitz felt the need to give back to both communities during the COVID-19 pandemic. An artist and a psychotherapist, Robin serves on the Everson Museum’s board of trustees. When the pandemic hit Central New York, she said she saw people “being so…

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Carepassion in Action: Carepassion Award Recipients

By: Crouse News

Each quarter, we honor the recipients of our Carepassion Awards, which are supported by the Paul Kronenberg, MD, Employee Recognition Fund of the Crouse Health Foundation. Recipients are nominated for being ‘defining examples of Carepassion.’ Join us in congratulating each of the most recent recipients! Petronilla Krause 8 Irving – Labor and Delivery Nilla is…

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Message to the Community

By: Crouse News

> JOIN US IN PAYING TRIBUTE TO OUR CROUSE HEROES We keep caring. And so do you. No part of our society has been untouched by the COVID-19 pandemic. During this disruptive and uncertain time, we continue to be humbled by the compassion and generosity of the Central New York community. Throughout this health crisis,…

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Return to CNY: From Crouse Junior Volunteer to Primary Care Doctor

By: Cheryl Abrams

The appointment of Christina Walton, DO, to the primary care provider team at Crouse Medical Practice is a homecoming of sorts for the young physician, who is welcoming new patients at our Manlius office. The Central New York native was a member of Crouse’s Choices program and Junior Volunteer corps during her years as a…

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Treating All with Compassion, Empathy and Respect

By: Kimberly Boynton

We have been shocked by the story out of Minneapolis regarding the killing of an unarmed black man. Today, everyone knows his name: George Floyd. His tragic death — and the resulting unrest across the country and here in Syracuse — once again renews the call to end racial injustice and unequal treatment of people…

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Crouse Leads the Way to Care for Mothers with Perinatal Mood and Anxiety Disorder

By: Crouse News

As the upstate New York leader in OB care, Crouse Health delivers more babies — about 4,000 each year — than any other regional hospital. The number one obstrical complication is Perinatal Mood and Disorder (PMAD), according to Christine Kowaleski, DNP, MHNP-BC, a psychiatric nurse practitioner who has counseled mothers for years. Without treatment, PMADs…

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Delivering During the Pandemic: Safety First for Babies, Moms, Families

By: Crouse News

At 38 weeks pregnant, Jenn Scott is excited to welcome a new baby into her current family of three. Yet with a due date rapidly approaching, Jenn is more concerned with her health and that of her husband as she prepares to give birth during the coronavirus pandemic. Concerns During COVID-19 She already knows what…

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Pomeroy College of Nursing Alum Continues Spirit of Nursing Award

By: Crouse News

In early 2016, Pomeroy College of Nursing alumnus Karl Schindler (Class of ’15) worked with Crouse Health Foundation and college leadership to establish the “Spirit of Nursing Award.” Funded through his first paycheck as an RN, Karl wanted the award to be given to a female student, in her last semester, who was a single…

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Wellness Resources

By: Crouse News

As more information is received about the number of COVID-19 cases becoming more widespread, it’s normal to experience some fear and increased stress during this healthcare challenge. Our HelpPeople Employee Assistance Program team, led by Clinical Manager Elizabeth McCarthy, NCC, LMHC, suggests the following online resources to help you and your family stay strong. Positive…

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Five Tips to Face a Health Crisis with Calm and Preparedness

By: Crouse News

As more information is received about the number of COVID-19 cases becoming more widespread, it’s normal to experience some fear and increased stress during this healthcare challenge. Our HelpPeople Employee Assistance Program team, led by Clinical Manager Elizabeth McCarthy, NCC, LMHC, suggests the following tips to help you and your family stay strong. Try to…

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Tips for Coping with COVID-19

By: Ryan Barker

Like all colleges in our region, the Pomeroy College of Nursing at Crouse Hospital has transitioned to synchronous online learning. We’ve been communicating with our students regularly through college email and website updates. Besides supporting them with academic endeavors, we’re concerned about their overall welfare — how they’re feeling and how they are coping. Today…

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Carepassion in Our Community: We Rise Above the Streets

By: Colleen Phinney, RN, BSN, OCN

The mantra sounds simple: “If we eat, they eat.” Yet the life journey of Al-amin Muhammad (right) has been anything but. Hearing his story during one of our recent management team meetings left a lasting imprint on our hearts — one that not merely moved us, but moved us to action. Crouse Community Connections Al-amin…

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Carepassion in Action: Crouse Finance Team Serve the Community

By: Crouse News

If you think those who work in finance and accounting are only concerned about the bottom line, then you haven’t met our Crouse Health team. Interim Chief Financial Officer Kevin Randall, with Allyson Rossi, affiliate manager of finance, and 10 of their departmental colleagues, spent a morning recently volunteering at the Samaritan Center, an interfaith…

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Refugees Learn about Health Careers from Crouse

By: Laurie Clark

Through a partnership with the North Side Learning Center, these students participate in a program which helps refugee and immigrant young adults, ages 14 to 21, familiarize themselves with paths to personal, academic, professional and financial success.

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Providing Diapers to Families in Need

By: Crouse News

How many times a month does a baby’s diaper have to be changed? Any new parent can do the math: six to ten changes each day, times 30 days, equals about 300 diapers needed for a newborn each month. By any count, that’s a lot of diapers. But when parents are financially challenged, the cost…

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2018: A Year of Accomplishments

By: Crouse News

Last year was a busy one for Crouse Health, marked by new partnerships, including affiliations with three North Country hospitals: Carthage Area Hospital, Claxton-Hepburn Hospital and River Hospital. As part of the Crouse Health System, Crouse Medical Practice continued its growth this year, increasing access to clinical services with the addition of 16 new providers…

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Crouse Partners With Syracuse Community Health Center’s Summer Reading Program

By: Crouse News

Research shows that the health and well-being of students is directly impacted by their learning and reading practices. Fulfilling our mission of promoting community health in all its forms, Crouse Health has partnered with the Syracuse Community Health Center (SCHC) President and CEO Mark Hall and Chief Administrative Officer Craig Williams to help city school…

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Helping CNY’s Refugees Navigate Healthcare

By: Crouse News

refugee health class

Imagine resettling in a new country, having to navigate an unfamiliar culture trying to use a language you don’t speak or understand. Further envision needing medical care, particularly in an emergency, not knowing how to access treatment — or even realizing it’s available.That’s the plight of 3,000 to 5,000 refugees who come to New York…

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Carepassion Defines the Crouse Health Culture

By: Kimberly Boynton

Healthcare isn’t just about illness and injury — or even medicine. It’s much more than that…it’s about connecting on an emotional level with a deep sense of caring and a passion for helping others.

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