Crouse Connects

Crouse isn’t just about healthcare. We’re about what we believe sets us apart: Carepassion™ .

We always say we’re not a ‘perfect’ hospital. But our physicians, nurses, providers and staff strive to listen to each patient and family member’s feelings and needs with the respect and dignity you deserve.

Our CrouseConnects blog is designed to talk about some of the ways we connect and do just that. How we work on achieving clinical advances that help us provide the best in patient care for our community and region. And how we try to tend to the “little things” — parking, getting around and dining, for example — to make anyone’s visit or stay at Crouse more welcoming and comfortable.

Tag Archives: Carepassion

Meet Andrea Hammond, RN: Patient Care is Anywhere It’s Needed

By: Laurie Clark

“It’s what I hope someone would do for me.” That’s how Andrea Hammond, RN, described a recent Friday morning. She was running late for her shift in our Witting Surgical Center, but saw a man fall in the middle of the street. “He was an older gentleman, and I pulled over to make sure he…

Read more

Art to Heart for Crouse Healthcare Heroes

By: Laurie Clark

Working in both the medical field and the art world, Syracuse native Robin Kasowitz felt the need to give back to both communities during the COVID-19 pandemic. An artist and a psychotherapist, Robin serves on the Everson Museum’s board of trustees. When the pandemic hit Central New York, she said she saw people “being so…

Read more

Carepassion in Action: Carepassion Award Recipients

By: Crouse News

Each quarter, we honor the recipients of our Carepassion Awards, which are supported by the Paul Kronenberg, MD, Employee Recognition Fund of the Crouse Health Foundation. Recipients are nominated for being ‘defining examples of Carepassion.’ Join us in congratulating each of the most recent recipients! Petronilla Krause 8 Irving – Labor and Delivery Nilla is…

Read more

Message to the Community

By: Crouse News

> JOIN US IN PAYING TRIBUTE TO OUR CROUSE HEROES We keep caring. And so do you. No part of our society has been untouched by the COVID-19 pandemic. During this disruptive and uncertain time, we continue to be humbled by the compassion and generosity of the Central New York community. Throughout this health crisis,…

Read more

Return to CNY: From Crouse Junior Volunteer to Primary Care Doctor

By: Crouse News

The appointment of Christina Walton, DO, to the primary care provider team at Crouse Medical Practice is a homecoming of sorts for the young physician, who is welcoming new patients at our Manlius office. The Central New York native was a member of Crouse’s Choices program and Junior Volunteer corps during her years as a…

Read more

Treating All with Compassion, Empathy and Respect

By: Kimberly Boynton

We have been shocked by the story out of Minneapolis regarding the killing of an unarmed black man. Today, everyone knows his name: George Floyd. His tragic death — and the resulting unrest across the country and here in Syracuse — once again renews the call to end racial injustice and unequal treatment of people…

Read more

Crouse Leads the Way to Care for Mothers with Perinatal Mood and Anxiety Disorder

By: Crouse News

As the upstate New York leader in OB care, Crouse Health delivers more babies — about 4,000 each year — than any other regional hospital. The number one obstrical complication is Perinatal Mood and Disorder (PMAD), according to Christine Kowaleski, DNP, MHNP-BC, a psychiatric nurse practitioner who has counseled mothers for years. Without treatment, PMADs…

Read more

Delivering During the Pandemic: Safety First for Babies, Moms, Families

By: Crouse News

At 38 weeks pregnant, Jenn Scott is excited to welcome a new baby into her current family of three. Yet with a due date rapidly approaching, Jenn is more concerned with her health and that of her husband as she prepares to give birth during the coronavirus pandemic. Concerns During COVID-19 She already knows what…

Read more

Pomeroy College of Nursing Alum Continues Spirit of Nursing Award

By: Crouse News

In early 2016, Pomeroy College of Nursing alumnus Karl Schindler (Class of ’15) worked with Crouse Health Foundation and college leadership to establish the “Spirit of Nursing Award.” Funded through his first paycheck as an RN, Karl wanted the award to be given to a female student, in her last semester, who was a single…

Read more

Wellness Resources

By: Crouse News

As more information is received about the number of COVID-19 cases becoming more widespread, it’s normal to experience some fear and increased stress during this healthcare challenge. Our HelpPeople Employee Assistance Program team, led by Clinical Manager Elizabeth McCarthy, NCC, LMHC, suggests the following online resources to help you and your family stay strong. Positive…

Read more

Five Tips to Face a Health Crisis with Calm and Preparedness

By: Crouse News

As more information is received about the number of COVID-19 cases becoming more widespread, it’s normal to experience some fear and increased stress during this healthcare challenge. Our HelpPeople Employee Assistance Program team, led by Clinical Manager Elizabeth McCarthy, NCC, LMHC, suggests the following tips to help you and your family stay strong. Try to…

Read more

Tips for Coping with COVID-19

By: Ryan Barker

Like all colleges in our region, the Pomeroy College of Nursing at Crouse Hospital has transitioned to synchronous online learning. We’ve been communicating with our students regularly through college email and website updates. Besides supporting them with academic endeavors, we’re concerned about their overall welfare — how they’re feeling and how they are coping. Today…

Read more

Carepassion in Our Community: We Rise Above the Streets

By: Colleen Phinney, RN, BSN, OCN

The mantra sounds simple: “If we eat, they eat.” Yet the life journey of Al-amin Muhammad (right) has been anything but. Hearing his story during one of our recent management team meetings left a lasting imprint on our hearts — one that not merely moved us, but moved us to action. Crouse Community Connections Al-amin…

Read more

Carepassion in Action: Crouse Finance Team Serve the Community

By: Crouse News

If you think those who work in finance and accounting are only concerned about the bottom line, then you haven’t met our Crouse Health team. Interim Chief Financial Officer Kevin Randall, with Allyson Rossi, affiliate manager of finance, and 10 of their departmental colleagues, spent a morning recently volunteering at the Samaritan Center, an interfaith…

Read more

Refugees Learn about Health Careers from Crouse

By: Laurie Clark

Through a partnership with the North Side Learning Center, these students participate in a program which helps refugee and immigrant young adults, ages 14 to 21, familiarize themselves with paths to personal, academic, professional and financial success.

Read more

Providing Diapers to Families in Need

By: Crouse News

How many times a month does a baby’s diaper have to be changed? Any new parent can do the math: six to ten changes each day, times 30 days, equals about 300 diapers needed for a newborn each month. By any count, that’s a lot of diapers. But when parents are financially challenged, the cost…

Read more

2018: A Year of Accomplishments

By: Crouse News

Last year was a busy one for Crouse Health, marked by new partnerships, including affiliations with three North Country hospitals: Carthage Area Hospital, Claxton-Hepburn Hospital and River Hospital. As part of the Crouse Health System, Crouse Medical Practice continued its growth this year, increasing access to clinical services with the addition of 16 new providers…

Read more

Crouse Partners With Syracuse Community Health Center’s Summer Reading Program

By: Crouse News

Research shows that the health and well-being of students is directly impacted by their learning and reading practices. Fulfilling our mission of promoting community health in all its forms, Crouse Health has partnered with the Syracuse Community Health Center (SCHC) President and CEO Mark Hall and Chief Administrative Officer Craig Williams to help city school…

Read more

Helping CNY’s Refugees Navigate Healthcare

By: Crouse News

refugee health class

Imagine resettling in a new country, having to navigate an unfamiliar culture trying to use a language you don’t speak or understand. Further envision needing medical care, particularly in an emergency, not knowing how to access treatment — or even realizing it’s available.That’s the plight of 3,000 to 5,000 refugees who come to New York…

Read more

Carepassion Defines the Crouse Health Culture

By: Kimberly Boynton

Healthcare isn’t just about illness and injury — or even medicine. It’s much more than that…it’s about connecting on an emotional level with a deep sense of caring and a passion for helping others.

Read more